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Interruptions and distractions

Interruptions and distractions often result in omitting an action and/or deviating from standard operating procedures (SOPs). Interruptions (e.g., because of an ATC communication) and distractions (e.g., because of a cabin crew member entering the flight deck) occur frequently. Some cannot be avoided, some can be minimized or eliminated.

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Interruptions & Distractions.pdfDownload